WebsiteKnowledge Base
How to enter custom error pages.
How to enter custom error pages: Log in to your account manager. Click the Error Documents link in the Website Tools & Information row. Click Settings next to the domain name to which you are adding custom error pages. Click the check next to ...
How to add a domain name to your account.
How to add a domain name to your account.: Log in to your account manager. Click the Configure Web Sites link in the Web Site row. Click the Add button in the top right. Select the Domain Name radio option and enter your domain name into ...
How to create a MySQL database.
How to create a MySQL database : Log in to your account manager. Select the MySQL Manager link in the Website Settings row. The databases that already exist on your account will be listed on the next page. Click the Create a new database link....
How to redirect a website.
How to redirect a website: Log in to your account manager. Select the URL Redirects option in the Website Tools and Information area. A list of your domain names will appear. Choose the domain name that you wish to redirect by clicking the Sett...
How to check your PERL syntax.
How to check your PERL syntax: Log in to your account manager. Select Perl Checker from the Website Tools & Information row. Select the script that you wish to check. Before Using PERL Checker: Make sure you upload your PERL scripts in the 'A...
How to password protect a folder.
How to password protect a folder: Log in to your account manager. Select Password Site Access from the Website Tools and Information row. The next page will allow you to select the folder that you wish to protect. Click through until you have s...
How do I monitor my bandwidth usage?
How do I monitor my bandwidth usage?: Log in to your account manager. Select the Bandwidth Usage link in the Website Tools & Information row. The next page will display your overall bandwidth usage as well as a breakdown of each account's usage...
How do I monitor my disk space usage?
How do I monitor my disk space usage?: Log in to your account manager. Select the Disk Space link in the Website Tools & Information row. The next page will display your current file space usage and email space usage, your hosting plan's limit,...
How to manage files through the account manager.
How to manage files through the account manager: Log in to your account manager. Select the File Manager option in the Website Tools & Information row. The next page will allow you to create, rename, or delete files and folders.
How to view your billing statement.
How to view your billing statement: Log in to your control panel. Select the Billing Statement link in the Website Tools & Information row. Your current billing statement will appear on the next page.
How to view an overview of your account info.
How to view an overview of your account information: Log in to your account manager. Click the Account Info option in the Website Tools & Information row. All of your account information will be displayed on this page.
How to configure your spam filter.
How to configure your spam filter: Select the Black List or White List option under "Email," in your Account Manager Whitelisting will cause all emails from the address to arrive despite any triggers from the spam filter. Blacklisting will...
How to block mail with your catch-all email box.
How to prevent your catch-all address from receiving email from a specified email address: Catch-all email addresses are useful for receiving email sent to non-existent addresses @yourdomain.com. However, they are also prime targets for spammers....
How to modify an existing email account.
How to modify an existing email account: Select the Email Accounts link in the Email Management row. There are options to erase messages stored on the server, edit the email address, or remove the email address entirely. Select View slash Edit....
How to Create a new Email Address
How to Create a new Email Address: Use this article to create new email addresses. Hosting accounts allow unlimited email addresses to be created. *There is a mailbox size limit of 2GB or 10,000 messages - whichever comes first. (This cannot be u...
How can I upgrade my monthly bandwidth quota?
I exceeded my bandwidth quota this month. How can I upgrade my monthly quota?: Bandwidth is the amount of data that can be sent over the internet in a certain period of time. Your account will be temporarily suspended if your website experiences ...
How to link your existing accounts
How to link multiple accounts together: The account manager allows you to link multiple accounts together. This enables you to view all of your accounts in a single, central location. Follow these steps to link two existing accounts: 1. Log in t...
View a summary of all accounts.
How to view a summary of all of your accounts: 1. Log in to your account manager. 2. Select the Summary of Accounts link in the General Information row. A list of all of your accounts will appear on the next page. Both hosting accounts and domai...
Add a new credit card.
How to add a new credit card to your account: Follow these steps to add a credit card to your account so that your services automatically renew: 1. Navigate to your account manager. 2. Select the Credit Cards option within the General Informatio...
How to change your username
How to change your username:: To change your user name you will need to follow these steps: 1. Log in to your account manager. 2. Select the User Information link in the General Information row. The next page will display your user information. ...